Questions buyers usually ask before ordering
These answers cover products, customization, lead time, trade terms, payment, and after-sales support.
What products do you manufacture?
We manufacture wires and cables, complete wiring harness assemblies, battery PACK products, and related energy storage components, including RV90 electronic wire, RVV sheathed wire, industrial harnesses, robot harnesses, and energy storage harnesses.
Which industries do you serve?
Our products are used in energy storage, industrial automation, industrial robots, home appliances, office electronics, engineering machinery, and intelligent equipment.
Do you support OEM, ODM, and custom projects?
Yes. We support custom production based on drawings, samples, and working conditions, and we can also work with customer-designated cable brands when required.
How can I get a quotation?
Send drawings, cable specifications, wire gauge, core count, quantity, and application details by email. Our team will review the request and prepare a formal quotation.
Which trade terms do you support?
We support EXW, FOB, CIF, and DDP. Common shipping ports include Shanghai, Ningbo, and Shenzhen.
What is the sample lead time?
Regular wire and standard harness samples usually take 3 to 7 days. Complex custom harnesses and battery PACK samples generally take 7 to 10 days.
What is the bulk order lead time?
Regular production lead time is usually 15 to 25 days, depending on quantity, material availability, and project complexity.
Which payment methods do you accept?
We support T/T, L/C, PayPal, and Alibaba International online transactions.
Can you sign an NDA?
Yes. We can sign a formal Non-Disclosure Agreement to protect drawings, samples, and custom development information.
Do you provide after-sales support?
Yes. Warranty support, replacement for non-human quality issues, and long-term technical assistance are available.